858-943-0277

The Penny Proven Process

Introductory Meeting

  • 30 to 60 minute in-person, online or telephone meeting
  • Property Inspection and consultation of services
  • Suggestions to make property “Rent Ready”
  • In depth market analysis for competitive pricing
Introductory Meeting

Onboard Rental Property & Owner

  • Collection of all pertinent data about property
  • Ensure proper landlord insurance is in place
  • DocuSign agreement to owner for signature
  • Penny inputs all information into AppFolio software
Onboard Rental Property & Owner

Dedicated, Licensed Property Manager

  • Assign highly experienced, licensed property manager to owner
  • Property manager to be main point of contact
  • Introductory phone call from property manager to owner
Dedicated, Licensed Property Manager

Robust Property Marketing

  • Maximum internet exposure
  • Zillow syndication & The San Diego multiple listing service
  • Implement Penny Realty 5 step marketing process
  • 7 days per week showings available
Robust Property Marketing

Best In–Class Resident Screening

Best In – Class Resident Screening

Lease Signing / Tenant Onboarding

  • Once resident is approved; obtain deposit & signed lease ASAP
  • Require residents to obtain Renters Insurance
  • Final walk-thru before tenant move-in. Photo document the condition
Lease Signing / Tenant Onboarding

Rent Collection

  • Majority of tenants pay rent online.
  • 99% of rent payments are made on time
  • Late Fees enforced
  • We can handle any evictions.
  • Extremely low eviction rate (Avg of 1 eviction per 1,100 leases)
Rent Collection

Resident Support

  • Online Resident Portal available to pay rent and submit maintenance requests
  • A property manager is available for after hour emergency maintenance calls
  • Resident Benefit plan available to all tenants
  • We enforce lease terms and handle lease modification requests as needed
Resident Support

Property Maintenance

  • We have trusted, Insured and Licensed (when required) vendors that can handle all maintenance requests
  • We receive your approval on non-emergency work over $500
  • 24/7 emergency maintenance line available
Property Maintenance

Financial Statements & Owner Distributions

  • Timely Direct Deposit of your rental proceeds every month
  • Monthly Income & Expense statement provided to you
  • Year-end financial statements provided, ready to go to your Accountant
Financial Statements & Owner Distributions

Annual Inspection / Lease Renewals

  • Yearly property inspection included with the Lease Renewal Process
  • Implement annual rent increases in compliance with legal requirements and based on the current state of the local Rental Market
Annual Inspection / Lease Renewals

Resident Move Out

  • Move out guidelines provided to the residents detailing our standards of property condition expected at the end of their lease
  • Pre–move out inspection conducted with tenants approximately 14 days before move out. Consultation with resident on repairs needed before move out
  • Final walk thru after tenant move out to identify repairs, painting or cleaning needed
  • Repairs completed (or estimates obtained) before Security Deposit Distribution
  • In accordance with California State law, unused funds of the security deposit to be returned to the tenant within 21 days
Resident Move Out

Re – Lease to New Qualified Residents

Re – Lease to New Qualified Residents